Term and Conditions

1. General Information

Store Name: Figures and Dolls Store

Website: salegoodsmilecompany.com

Address: 2389 Ashton Lane, Austin, TX 78701, USA

Customer Service: [email protected]

2. Target Audience and Product Characteristics

Our store specializes in high-quality anime collectibles for enthusiasts worldwide (excluding some Asian regions and remote areas). Our products include:

• Action Figures
• Bishoujo Figures
• Nendoroid & Mini Figures
• Collectible Dolls
• Plushies (Big and Medium sizes)
• Figure and Doll Accessories

Note: Our products are collectible items intended for display and careful handling.

3. User Obligations and Responsibilities

3.1 Account Registration

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use

3.2 Prohibited Activities

You may not:

• Use our site for any unlawful purpose
• Attempt to access other users’ accounts
• Use automated systems to extract data
• Resell our products as new without authorization
• Damage or misuse our products and then attempt returns

4. Product and Service Description

4.1 Product Accuracy

We strive for accurate product descriptions and images, but slight variations may occur. Colors may appear different due to monitor settings.

4.2 Collectible Nature

Our figures and dolls are:

• Designed for display purposes
• Not intended as toys for children under 15
• Often limited edition or exclusive releases

4.3 Availability

Popular items may sell out quickly. We cannot guarantee availability even if shown in stock.

5. Order and Payment Terms

5.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive:

• Order confirmation email
• Shipping notification with tracking

5.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

5.3 Shipping Options

Method	Cost	Carrier	Delivery Time
Standard	$12.95	DHL/FedEx	10-15 business days after shipping
Free Shipping	Free (orders $50+)	EMS	15-25 business days after shipping

5.4 International Orders

Customers outside the US are responsible for:

• Customs fees
• Import taxes
• Any additional charges

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery if:

• Item is unopened with original packaging
• All accessories and documentation are included
• No signs of wear or damage

6.2 Non-Returnable Items

Cannot be returned:

• Opened collectible figures (Bishoujo, Nendoroids, etc.)
• Doll accessories removed from packaging
• Used plushies or those without tags
• Final sale or limited edition items

6.3 Return Process

1. Contact us within 15 days at [email protected]
2. Wait for approval (2 business days)
3. Package item with all original materials
4. Ship to: Figures and Dolls Store, 2389 Ashton Lane, Austin, TX 78701, USA

6.4 Refunds

After we receive and inspect returns (3-5 business days):

• Refunds issued to original payment method
• Processing takes 5-10 business days
• Original shipping fees non-refundable (unless our error)

7. Intellectual Property

7.1 Copyright

All content on our site (images, text, logos) is our property or licensed to us and protected by copyright laws.

7.2 Product Licensing

Our collectibles are officially licensed products. Unauthorized reproduction is prohibited.

8. Liability Limitations

8.1 Product Use

We’re not liable for:

• Damage from improper handling or display
• Personal injury from product use
• Collector’s market value fluctuations

8.2 Website Use

We’re not responsible for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party actions affecting your experience

9. Privacy and Data Protection

We protect your personal information according to our Privacy Policy. We never sell your data to third parties.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by Texas law. Any disputes will be resolved in Austin, TX courts.

12. Contact Us

For questions about these Terms:

Email: [email protected]
Address: Figures and Dolls Store, 2389 Ashton Lane, Austin, TX 78701, USA